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The COVID-19 pandemic has unexpectedly transformed the access and the organization of repair services for industrial equipment. Operation or maintenance and a breakdown of industrial equipment require interaction with the specialists of the equipment manufacturer. The personal presence of a specialist repairman at an industrial facility leads to high financial costs, which consist of losses from prolonged downtime of equipment and production in general and transportation costs. A way out in such situations can be remote work of enterprise engineers and an expert of an equipment supplier, organized using a remote assistant's hardware and software complex. The article compares AR systems by numerous parameters in the following groups: software functionality, technical features for software operation, data security, compatibility requirements. This analysis will allow potential users of such systems to determine the optimal implementation approach in production based on the required parameters. The correct choice of such systems will ensure that employees can work safely and efficiently in production, reduce the risk of incorrect work and reduce production downtime.
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